How to Setup Tracking

Iridium Pilot can be used as a tracking device when coupled with a RedPort Optimizer


Optimizer MUST be connected DIRECTLY to the OpenPort/Pilot. It CANNOT be behind a router. If this is not possible, please contact us for an engineer to walk you through configuration file editing

Optimizer firmware version 1.10 or newer

Creating the asset in the tracking platform

Asset ID is the connected Iridium Openport/Pilot IMEI 30xxxxxxxxxxxxx

Enable Tracking on the Optimizer

  1. Contact your tracking platform provider for a tracking account
  2. WiFi connect to the optimizer
  3. Open a browser and navigate to
  4. Login to the router using username: admin and password: webxaccess
  5. Navigate to System->Tracking
  6. Enable tracking with OpenPort
  7. Set the tracking interval

Each tracking report consumes 25 bytes of data which is very little over over this satellite system. Tracking will not impact your airtime costs in any significant way.

Optimizer Firmware Upgrade

  1. While connected to the internet download and store on your computer the following file
  2. WiFi connect to the Optimizer
  3. Open a web browser and navigate to
  4. Login using username: admin password: webxaccess. Note that older versions of the optimizer may require a username of root. Please consult the quick start guide that came with your device for the correct username
  5. Navigate to System->Firmware
  6. Uncheck “keep settings” very important
  7. Browse for the file downloaded in step 1
  8. Proceed with the upgrade, the optimizer will reboot when done


  1. Make sure the Optimizer is connected directly to the OpenPort/Pilot and it is not behind another router
  2. Open a web browser and navigate to
  3. Login using username: admin password: webxaccess
  4. Go to System > Logs and you will see entries relevant to tracking, the OpenPort/Pilot IMEI, and additional diagnostics information. Please email this log file to us for assistance.