iPhone iPad


Download the iPhone/iPad app from the App Store.

Adding to Portal

iPhone and iPad devices are added to the portal from within the app itself. Once the app is registered it will appear on the portal automatically.

Tracking Behavior

Position reports are made between every 2 minutes and 30 seconds depending on whether the device is moving.

Not Moving

The app will send its last acquired position every 2 minutes.


The GPS Sensitivity setting in the app influences how frequently moving updates are made:

For “Default 100m”, “Cell Tower Only Bat Saver +” and “Cell Tower Only Bat Saver ++” these updates will occur when position changes more than 100 meters.

For “Higher Accuracy Bat Drain -“, “Always On Bat Drain --” and “Navigation Bat Drain --” these updates will occur when position changes more than 25 meters.

When moving quickly these updates are limited to every 30 seconds. When not moving more than the thresholds above it follows the “Not Moving” behavior.

Report Sizes

approximately 3kB in size.

iOS Device Reporting Accuracy

iOS devices utilized for tracking operate in a motion detection mode that accurately reports when the device is moving, while maintaining low power usage. This means that data is updated as the device moves, and not on a specific reporting rate/timer. The available options are detailed below, which ultimately determines battery usage vs reported location accuracy:

Default 100m: Expected Accuracy: 100m Battery Usage: average desiredAccuracy = kCLLocationAccuracyHundredMeters;

Higher Accuracy: Expected Accuracy: 10m Battery Usage: high desiredAccuracy = kCLLocationAccuracyNearestTenMeters;

Always On: Expected Accuracy: <10m Battery Usage: highest desiredAccuracy = kCLLocationAccuracyBest;

Navigation: Expected Accuracy: <10m Battery Usage: very high desiredAccuracy = kCLLocationAccuracyBestForNavigation;

Cell Tower Low Accuracy: Expected Accuracy: 1km Battery Usage: low desiredAccuracy = kCLLocationAccuracyKilometer;

Cell Tower Lowest Accuracy: Expected Accuracy: 3km Battery Usage: lowest DesiredAccuracy = kCLLocationAccuracyThreeKilometers;

Description: https://developer.apple.com/documentation/corelocation/cllocationaccuracy

  • desiredAccuracy The desired location accuracy. The location service will try its best to achieve your desired accuracy. However, it is not guaranteed. To optimize power performance, be sure to specify an appropriate accuracy for your usage scenario (eg, use a large accuracy value when only a coarse location is needed).