Introduction to Assets

Assets are the primary sources of data for the portal ecosystem. Data from Assets is received and processed as the basis for all other features in the portal, and the way users choose to set up and organize their Assets can determine the level of functionality of various connected features.

Assets are the most complex objects in the portal, and have the greatest amount of fields, tools, and connected features. In order to take full advantage of the portal, users need a comprehensive understanding of Assets and the ways to interact with them.

Asset Fields


Name: Name of the device to display in the List Panel and on all incoming messages and positions

Device: Type of device (hardware manufacturer information)

IMEI/ISN/ID: Device specific identification number used to identify the device. This field will typically show the expected number of digits and pattern to help determine the correct number to enter.

Sensitivity: Position grouping factor, with a default value of 50. The platform will group positions that are near one another to present a clean map interface. Set this value to 0 to disable position grouping.

Icon: See Icon Information


Allows Users to see and edit the Groups the device is displayed in. Search: Allows users to search for specific names and toggle them directly

Select All: Toggle all checked

Select None: Toggle all unchecked


Lists the users that have access to view and interact with the Asset, can be toggled to enable/disable

Search: Allows users to search for specific names and toggle them directly

Select All: Toggle all checked

Select None: Toggle all unchecked


View all Attributes and field information in the Attributes article.


Out of Service: (Y/N) toggle if the device is out of service

Draw Lines Between Positions: (Y/N) toggle determines whether to draw lines between consecutive positions in History Mode or Live (Following) Mode

Snap Lines to Roads: (Y/N) toggle if Draw Lines Between Positions is toggled Yes, those lines will be drawn as closely as possible to the roads that connect the two points

Use GPS Corrected Magnetic Course: (Y/N) tells the platform to apply magnetic course to true north corrections when using a magnetic compass vs a GPS derived compass

Suppress Emergency Alerts: (Y/N) enable to turn off emergency alert popups from this device

Pop-up Incoming Text Messages: (Y/N) toggle to display messages from the device on the Map interface as a pop-up

Message Destination ID: Method for routing text messages between devices that do not support address books. Template is “{Destination ID}:{Message}”. Example if device A has an ID of “1” and device B has an ID of “2” Device A can send a message to device B by typing “2:hello device B”

Device Password: Password to authenticate connection to remote terminal.. Only specific devices require passwords for mobile terminated messages

Transmit Encryption Key: Encryption key formessages, if device supports encryption and enabled (see Encryption)

Hide Information: Options to the user whether or not to hide the following information from the map view and logs:

  • Accuracy
  • Address
  • Altitude
  • Heading
  • Speed
  • History flag icons

Spacial Reference System: Select from a drop-down list of the sources and types of geolocation data

Clear Asset History: Users can clear data reported by the asset. This action cannot be undone.

Current Status Information: Displays yes, no, or unknown as a status indication for each of the following pieces of information:

  • Moving
  • Engine on
  • Speeding
  • Idling
  • Towing
  • Dwelling
  • In low power mode
  • Backup power
  • Antenna cut
  • GPS jammed
  • Cell jammed

Users can pull status information from any device that reports it, or they can toggle the Yes/No/Unknown manually from the Details Panel under Edit Asset. Two buttons also exist to Reset Status (return all values to Unknown) or Refresh (pull status information from the device).


The I/O settings for a device can be viewed and managed manually, or with the use of I/O mapping templates. For more information, see I/O Mapping Templates.


Driver information can be found in the Driver Management article. Drivers must be Assigned to the Asset in order to be able to log in and set statuses.


The Alerts field displays a list of all Alerts that have been configured for the Asset. For more information on Alerts, see the Alerts article.


Garmin information is contained in the Garmin Forms article.

Assets in the List Panel

List Panel functionality for Assets includes quick glance notification indicators, which tell users if the Asset has reported any positions, statuses, chats, or events, and whether there are unviewed alerts tied to that Asset. Users can also toggle the visibility of each asset, or expand the asset’s detailed information and interactive elements in the Details Panel by clicking the Cog button.

Assets in the Details Panel

In the Details Panel, users have a wealth of interactive options for each Asset, including viewing details of the main reporting categories (Positions, Alerts, Events, Status, Chats, Messages, and Activity Log).

At the top of the panel, users will find navigational options as well. The name of the selected Asset will appear in a drop-down menu, which allows users to jump between Assets. Left and Right arrows also allow users to move between Assets in the order in which they appear in the List Panel.

Asset Options - Buttons

Asset Information: displays the Name, Device type, and IMEI/ISN/ID for the selected Asset

Current Position: opens the Summary Panel with the selected Asset’s most recently reported position information displayed

Follow Live: Opens the map view in Live Mode and initiates the Follow Asset feature, which centers the map automatically when new position data arrives from the asset

History Replay: (only works in History Mode) shows the Asset’s position history one position after another in sequence for the duration of history selected by the user

Send Waypoint: (for supported Assets) sends Waypoint location to the device and prompts user for the following information:

  • Place: select the Place from a drop-down menu


  • Lat: the latitude coordinate of the Waypoint

  • Lng: the longitude coordinate of the Waypoint


  • Address Search: looks up the address latitude/longitude


Users can click the map interface to populate the position location

Set Waypoint: (portal only) allows users to set a waypoint for the Asset, and then manually check it when the waypoint has been reached

Add Position: allows users to manually log a position that wasn’t reported by the device. When adding positions, users will be prompted for the following information:

  • Lat: the latitude coordinate of the position to be added

  • Lng: the longitude coordinate of the position to be added

  • Date/Time: the date and time to be used for the position to be added

  • Speed: speed to be used for the position to be added

Rather than input Lat/Lng coordinates manually, users can click the map interface to populate the position location.

Asset Options - Feature Shortcuts

Route Asset Opens the Route Asset to Place feature, which prompts users for the following information:

  • Place: select from a drop-down menu of Places that are saved in the portal

  • Asset: select from a drop-down menu of Assets in the portal (active Asset selected by default)

  • Via: choose between routing by roads for standard navigation applications, or direct (for air and sea)

Send Message For devices that support two-way messaging, users send text messages directly from the portal to the Asset.

Send Command For devices that support over-the-air configuration, users can send commands directly to the device from the portal. For more information, see the Send Command article.

Set Output For supported devices, the Set Output command changes the state of output pins on the remote device. The configuration of the pins may require predefining the expected behavior of the pin, for example, an I/O (Input/Output) pin would need to be configured as an output first, and possibly set the type of output pin you need between output high, output low, relay output, and pull up/pull down options. Most devices do not support high amperage output pins, but they are powerful enough to drive a magnetic or optical relay that can switch large amperage devices such as starters, lights, gates, or motors.

Set Driver Status Allows users to manually assign Driver Statuses for logging purposes, and does not require the Asset to support logging in directly from the device. Users will be prompted to select the Driver from a list of Drivers that have been assigned to the Assets in a drop-down menu, set their Status from a list in a drop-down menu (from a Driver Status Template), and include any notes.

Logs Provides users access to the device-level logs for various types of information sent to and from the device.

Message Log: Tabbed into three separate categories (Incoming, Outgoing, Alerts), the message log allows asset managers to see the message summary, date and time of transmission, message delivery status or failures, and options for interacting with each, including the ability to acknowledge messages, delete an item, or filter the list.

I/O Log: displays the history of I/O settings for the device along with pin changes

Driver Log: displays the history of Driver logins/logouts and other trip-related information for the Asset.

Waypoint Log: displays the history of the Waypoint activity for the Asset

Refueling Log: allows users to manually log refueling events, and displays a history of all logged fueling events (both manually submitted through the portal and submitted through the device) For manual logging, users will be prompted for the following information about the refueling activity:

  • Fuel: the amount of fuel added (in specified measurements)
  • Odometer: the odometer reading at the time of the refueling event
  • Date/Time: the date and time of the refueling event

Service Meters: for supported devices, displays all information sent from the device’s service metering functionality, including ignition times and other sensor data

Garmin Forms: for supported devices, displays completed Garmin Forms sent from the device

Edit Asset Opens the interface that allows users to configure the fields listed above in Asset Fields.

Delete Asset Allows the user to delete the asset (this action cannot be undone).

Notification Tabs

Other tabs in the Details Panel are for viewing the expanded versions of each Notification type, and allowing users to interact with those Notifications. For more information, see the article on Notifications.

Assets on the Map

Hovering over any Asset’s icon on the map will display the Asset’s name and the timestamp of the reported position over which the user is hovering. Clicking the reported position opens the position Summary Panel, which contains a number of pieces of information about the asset and the position:

  • Name and manufacturer
  • Timestamp of the reported position
  • Location (approximated address of the reported position)
  • Location (lat/lng) of the reported position
  • Speed (reported or calculated)
  • Altitude and Heading
  • Any extra information such as battery life and the transmission source of the message

Additionally, there will be a quick actions menu (Dot Menu) on each, with functions based on capabilities. These functions include shortcuts to toggle visibility, open the Details Panel, create a Place, open the Ruler Tool, and open the Get Route Tool.